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Free Shipping on orders $75+ with promo code:freeship75

Free Shipping orders $75+ w/promo code:freeship75

Frequently Asked Questions

🟢 What is Lucky Slimez?

Lucky Slimez is a small handmade slime business creating fun, unique, and satisfying slimes in a variety of textures, colors, and scents. Every slime is made with care and packaged just for you!

🟢 Is slime edible?

No! Our slime is NOT edible. Please do not eat or ingest slime. Keep slime away from your mouth and always wash your hands after playing.

🟢 What are your slimes made from?

Our slimes are made with PVA, borax, fragrance oil, and colorant, along with other slime ingredients depending on the specific texture.

🟢 How big are your slimes?

Our standard slimes are 8 oz unless otherwise stated in the product listing.

🟢 How long does it take to process my order?

Please allow 1–3 business days for your order to be processed before it ships.

🟢 How long will shipping take?

Shipping times depend on the carrier and your location. Once your order has shipped, tracking information will be provided when available.

🟢 Do you accept returns or refunds?

All sales are final. We do not accept returns or offer refunds. If there is an issue with your order, please contact us as soon as possible so we can see how we can help.

🟢 What if my slime arrives sticky?

Slime texture can be affected by heat and temperature, especially during shipping. If your slime arrives sticky, don't worry! Allow it to cool to room temperature and follow the slime care instructions included with your order.

🟢 What if my slime arrives too stiff?

Temperature can also affect slime texture. Allow your slime to reach room temperature and gently stretch and knead it. Follow the care instructions included with your order.

🟢 How should I store my slime?

Always store your slime inside its container with the lid securely closed when you're not playing with it. Keep it in a cool, dry place away from direct sunlight and excessive heat.

🟢 Can I play with my slime on carpet or furniture?

We recommend playing with slime on a clean, hard surface. Keep slime away from carpet, furniture, clothing, bedding, and other surfaces that may stain or be difficult to clean.

🟢 Is slime safe for young children?

Slime is not edible and should be used with adult supervision, especially around young children. Keep slime away from mouths, eyes, and pets.

🟢 Can I mix my slimes together?

You can! 💚 However, mixing slimes will change their original color, scent, and texture. Once mixed, they cannot be separated back into their original slimes.

🟢 Why might my slime look slightly different from the picture?

Because our slimes are handmade, there may be slight variations in color, appearance, texture, and scent from one slime to another. We think that's part of the charm of handmade slime!

🟢 Can I change or cancel my order?

Please contact us as soon as possible if you need to make a change to your order. Once an order has been processed or shipped, changes may not be possible.

🟢 Do you ship during hot weather?

Yes! ☀️ We ship year-round, but please remember that high temperatures can affect slime texture during transit. Lucky Slimez is not responsible for temperature-related changes that occur during shipping.

🟢 Have another question?

We'd love to help! 💚 Contact Lucky Slimez through our website and we'll be happy to assist you.

Good vibes, Great slimes. 🍀

Frequently  Asked Questions

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